MAKE IT EASY FOR YOUR CUSTOMERS TO REQUEST A TRANSPORTATION SERVICE (TAXI)

The App Taxi MS system has been designed to operate in two ways:

The first is when the user (passenger) downloads from one of the online stores (Google Play or Apple Store), when downloading the app and installing it on their mobile phone, they can make the request for transport service through a direct charge to a bank card or cash payment. The system will show you the driver assigned for your service and the approximate time of arrival of the taxi, to pick it up at the indicated address.

The second option is for the user to make a call to the call center of the Taxis site and there he will be assigned a Taxi for his service, through the use of the web portal.

In both cases, the driver will receive a notification of the requested service and may or may not accept it, in this way the passenger will know that it was accepted and will proceed to go to the indicated address.

Meanwhile, in the call center they will be able to follow up the taxi route from the acceptance of the service, until reaching the destination indicated by the user.

The System for Taxi bases – App Taxi MS solution has been designed for taxi sites (taxi drivers) that seek to capture a greater number of passengers (clients), automate their process of attracting services, optimize work routes and provide efficient treatment to the customer.

The functionality of each of the basic modules of the solution is described below.

Security access: Security is presented when accessing the application within the mobile device, requesting a username and password.

GPS geo-location: It locates through the integrated GPS device, having located the current position of the device user (taxi driver).

Sending and accepting the service request: When the user locates the closest taxi to his current point, he proceeds to send the service request; the taxi driver decides whether to accept or not, if the user’s request is accepted, he goes to the address provided by the user to provide the service.

Follow-up to route. The user can follow the route taken by the taxi driver, and share their location on social networks.

Route supervision: The taxi base can have the entire workforce located and monitored.

Optional Modules: The system has been designed in a modular way; therefore, it is possible to add functionalities according to the requirements of your process in the field. Optional functional modules: Not applicable.

Mobile Dynamic App. User App (passenger): Application that is downloaded from google play or Apple Store and is used to request the transport service. Allows payment via bank card.

Driver App: Android version application that allows you to receive service requests, accept or reject them, as well as make the trip to the passenger.

Security. It has encryption algorithms based on 128-bit eliptical curve standards, in transmission and databases.

Mobility Enterprise Portal. A call center service can be enabled to answer customer calls and assign the service to a driver from the portal. Management system for mobile users and visualization of reports and dashboard, which is accessed via the internet (web portal).

Technical assistance. All the solutions contained in the Mobility ONE platform include technical assistance service during standard hours, which can be 24x7x365 (optional).

Deployment. The solutions contained in the Mobility ONE platform can be implemented in SaaS mode = By subscription, it does not require infrastructure since all services are provided from the MSP cloud. On Premise = Implemented on your servers, it requires infrastructure in your company.

Mobile Gateway Connect. Integration module (interface) for importing and exporting data from and to external databases in TXT format or via WS connection. Allows connection to secure electronic payment methods. (Negotiations with brokers are in charge of the client in each country).

The solutions integrated in the Mobility ONE suite, have the ability to integrate various management systems in your company, thereby supplying and consulting data in real time to your internal system (ERP). These integrations require interface parameterization depending on the required scope. It does not include integration costs in the prices presented, since these will be set in each particular case of your company.

The parameterization of the interface to your system is done through the use of the Gateway Connect developed by MSP, which
uses direct connection Web Services. The system includes the download of information in MS-Excel and / or Text format.

These integration services are independently priced, check with your assigned executive for the required scopes.