MSP a mobile software company
contact us
MX: +52 (55) 8993 - 9287USA: +1 (562) 317 - 8171
MSP

products & solutions

Basic products
Mobile business solutions Point of sale eCommerce Web Portals
Main products
App Tablet SP+ Lite App Tablet SP+ Cloud App Digital Buy Mobile route sale app App Happy Customer Inventories App Cloud Ecommerce
XaaS – Everythings as a Service
XaaS solutions
Industries
Comercio minorista y de bienes de consumo Logistics and Transportation Store / Warehousing Management Industrial Pharmaceutical and Laboratories Insurance and Finance Government
Mobility in a Box
Point of sale Sale in route Inventories Mobile collection Customer satisfaction Home delivery Mobile surveys Digital dynamic forms Solutions for private transport (Taxi) Reverse logistics solutions
Mobility ONE
Sale en route Collection Medical visitors Transportation inspection Adjusters Infractions Dynamic digital forms Solutions for private transport (Taxi) Reverse logistics solutions
E-commerce
B2B / B2C eCommerce Marketplace Mobile Commerce Integration of online payment methods Integration of delivery logistics Website
Cloud
Hybrid Cloud Website
Supply chain
Orders management Business process improvement Supplier collaboration Visibilidad de cadena de suministo
Hardware and financing
Hardware products & financing
All products & Solutions

services

Software Factory+
Software Factory Services Team Augmentation / Outsourcing IT End to End product engineering Business Digital Transformation Embedded software development Development of IoT projects
Mobile Application Services
Development of mobile software projects. Mobile platform migration Integrations of applications to internal systems to ERPs / CRMs / Legency Improvements and new functionalities of mobile systems Mobile application update
E-commerce services
Development of eCommerce projects Update of eCommerce systems Improvements and new eCommerce functionalities Migration of eCommerce platform Integration of means of payment and deliveries to eCommerce eCommerce B2B / B2C Marketplace
Digital transformation of companies
Consulting in digital transformation Digital commercial impulse services Ecommerce consulting services SEO optimization
Technical assistance services (Support)
Opencart Sugar CRM Open Bravo Odoo
RPA process automation
MSP Academy
Technical assistance

IoT

  • IoT

    • partners

    MSP Partner Network
    Overview Partner locator Technological allies
    Events
    Partner Webinars and Trainings
    Partner Resources

    company

    About MSP
    About MSP Mobility Our history Our Global Presence Success stories and studies Technological allies Our global delivery capacity
    MSP Business Divisions
    MSP Financial Services
    Blog & News
    MSP Innovation Center
    Investor Relations
    Social responsability
    Job opportunities
    Providers
    Legal terms
    Business store
    How can we help?
    How to get in touch
    Your business location United States

    Information request form

    Thank you for your interest in our products and solutions, we invite you to complete the following contact form and a specialist from the Mobility in a Box suite will be in contact with you shortly.




      I agree that I have read the Privacy statement from MSP Mobility Corporation.



      AI agree to receive in my email information regarding new products (we will never abuse the sending of emails)


      Contact an MBOX solutions specialist

      Thank you for your interest in our products and solutions, we invite you to complete the following contact form and a specialist will be contacting you shortly.




        I agree that I have read the Privacy statement from MSP Mobility Corporation.



        I agree to receive in my email information regarding new products (we will never abuse the sending of emails)


        You are close to belonging to MSP

        Thank you for your interest in our offer, we invite you to complete the following form and we will be in touch with you shortly.







          I agree that I have read the Privacy statement from MSP Mobility Corporation.



          I agree to receive in my email information regarding new products (we will never abuse the sending of emails)


          Thank you for your interest in being part of our investors.

          Thank you for completing the following form, so that a business specialist can contact you and clear up your doubts.
          (*Required fields)

          Only applies to Mexico.



            I agree that I have read the Privacy statementde MSP Mobility Corporation.



            I agree to receive information regarding new products in my email (we will never abuse the sending of emails)


            KNOW THE DEGREE OF SATISFACTION OF YOUR CUSTOMERS AT THE POINT OF SALE

            KNOW THE DEGREE OF SATISFACTION OF YOUR CUSTOMERS AT THE POINT OF SALE

            Measure the level of satisfaction that your customers have at the point of sale and improve everything that allows you to provide the best service experience

            VIEW PRICES VIEW PRICES VIEW PRICES

            General description

            Happy customer app

            Happy Customer App is a solution designed to operate on Tablet devices with Android operating system. Aimed at businesses looking to measure the level of customer satisfaction.

            Happy Customer App

            Directly at the point of sale, by placing a Tablet with the system near the cash register or inside the sales floor. In this way the customer can, through visual elements (graphics such as faces, drawings easy to identify).

            Determine what they thought of the service or product sold in your establishment, know if there is a level of satisfaction or rejection of your services or poor service by your sales staff.

            Happy Customer System

            The Happy Customer system allows you to know those subjective aspects such as the degree of satisfaction obtained, in this way, your company can correct and increase the positive experience of your customers.

            It is very easy to use, you only need to install the app in the tablets that you are going to place in your sales area and configure them from the web portal. Since this system has access to the management portal. From there you can define the questions you will ask your customers in the Happy Customer App and you will be able to visualize, in a simple way, the metrics obtained.

            Benefits

            • Visibility of the level of customer satisfaction, obtained directly at the point of sale.
            • Improved customer service, based on information obtained through the Happy Customer system.
            • It is easy to install in your establishment.
            • It allows you to parameterize it according to your needs (you can place ¨n¨ questions in the system, for your customers to answer).
            • Offer an innovative image of your business to your customers.

            These are some of the benefits of the Happy Customer App that you can apply, in order to obtain excellent benefits for your company.

            Watch video Download Brochure PDF BUY
            MSP+52 55 284-91351
            Do you have a special project?

            Contact a sales representative

            Provide the best shopping experience to your customers at the point of sale, based on the measurement of the level of satisfaction

            Provide the best shopping experience to your customers at the point of sale, based on the measurement of the level of satisfaction

            Profits

            • Visibility of the level of satisfaction of your customers, obtaining it directly at the point of sale.
            • Improvements in customer service, based on information obtained through the Happy Customer system.
            • It is easy to install in your establishment.
            • It allows to parameterize it according to your needs (you can put ¨n¨ questions in the system, for your clients to answer it.)
            • Offer an innovative image of your business to your customers
            Functionalities Who is it for? Modules Architecture Integration capacity
            Functionalities

            Enter the application in an easy way, you only have to touch the icon and the synchronization will be carried out automatically, with this, the surveys already defined from the administrative portal will be displayed, with this saving time for configuration.

            Carry out the number of surveys you require, you do not have a limit, and you can define the type of question, whether it is an open one or that can be multiple selection, App Happy Customer allows you to have this flexibility unlike other survey systems.

            Graphical satisfaction survey, surveys can show images (emoticons) that represent the customer’s feelings regarding each question, in this way the interface is very friendly for customers, generating that interest in answering the generated surveys.

            Web portal where you can obtain in detail the different reports of your surveys carried out, as well as it will show you data such as type of gender, age, response percentage and other data, in addition you can define what questions you will ask your customers and you can view them in a way simple, very easy to use, fast and safe.

            Manage your surveys in detail from anywhere, thanks to our administrative portal, you can activate or deactivate any survey, as well as modify or configure them for your different establishments, the ease of having an administrative portal allows you to have total control of your business.

            Who is it for?

            The Customer Satisfaction Level solution (Tablet) has been designed for all types of companies interested in the opinion of their customers for the continuous improvement of their company or business where they seek to guarantee the permanence of their customers. This system is made up of two important components, one is the system that is installed directly on your Android Tablet and that is placed within your sales area where your customers make their purchases, and on the other hand, there is the web portal, from where you can have access to the management, configuration and visualization of reports, in a simple way.

            Modules

            Happy Customer App

            • Access security
            • Dynamic survey start

             

            Mobility Enterprise Portal (Web)

            • Portal and mobile user management
            • Dashboard with summary information
            • Special reports of customer satisfaction levels
            Architecture

            Dynamic App Fully flexible and adaptable mobile system developed for platform with Android OS operating system.

            Security It has encryption algorithms based on 128-bit eliptical curve standards, in transmission and databases.

            Mobility Enterprise Portal All mobile applications offered on the Mobility ONE platform offer web access to a mobile device management portal, pre-defined reporting system, geo-location of users (route visualization).

            Technical Assistance All solutions contained in the Mobility ONE platform include technical assistance service during standard hours, which can be 24x7x365 (optional)

            Mobile Gateway Connect Integration module (interface) for importing and exporting data from and to external databases in TXT format or via WS connection. Through this component you can feed the system with your products and download the data generated by your mobile users.

            Deployment The solutions contained in the Mobility ONE platform can be implemented in SaaS mode = By subscription, it does not require infrastructure since all services are provided from the MSP cloud. On Premise = Implemented on your servers, requires infrastructure in your company.

            Integration capacity

            The solutions integrated in the Mobility ONE suite have the ability to integrate various management systems in your company, thereby supplying and consulting data in real time to your internal system (ERP). These integrations require interface parameterization depending on the required scope. It does not include integration costs in the prices presented, since these will be set in each particular case of your company.

            The parameterization of the interface to your system is done through the use of the Gateway Connect developed by MSP, which uses direct connection Web Services. The system includes the download of information in MS-Excel and / or Text format.

            These integration services are independently priced, check with your assigned executive for the required scopes.

            Mobility ONE platform

            • Designed for Android 4.0 or higher

              Designed for Android 4.0 or higher

            • Designed for businesses

              Designed for businesses

            • Ready to install and use in your company.

              Ready to install and use in your company.

            • Deployment SaaS / On Premise

              Deployment SaaS / On Premise

            • Ability to connect to external management systems.

              Ability to connect to external management systems.

            Our offer
            of Value

            • Our systems have embedded the best practices of the sector to which they are directed, due to our experience in the processes obtained from market leaders.
            • Create and publish your satisfaction surveys remotely on tablets.
            • Easy issuance of reports in various media.
            • Mobility ONE has a SaaS / On premise Deployment mode.

            Results our clients have obtained

            92%

            Increased customer satisfaction at the point of sale.

            71%

            Improved communication between the customer and the business.

            95%

            Improve customer perception of your business.

            Some of our customers

            • MSP

            How can I help you?

            I see that you can be a growing company. I am a Technical Specialist Advisory, I can help you find the right solution for your company.

            Chat now No, thanks